Find information about
Publications and reports
Related documents
Freedom of Information Publication Scheme - amnended to show MC - 19/10/09
(19/10/2009)
Freedom of Information Publication Scheme - amnend more...
Complaints
(10/12/2008)
Complaints more...
Our Service Charter
(10/12/2008)
SHR Service Charter more...
Policy on publishing disclosed information
(11/07/2008)
Policy on publishing disclosed information more...
19 February 2009
SHR has received 14 complaints about NGHA in the previous 5 years. As the regulator, it is not our role to intervene in complaints between an individual and a regulated body such as North Glasgow Housing Association. As such, no complaints have been upheld. We recommended that the applicant contact the Scottish Public Services Ombudsman to find out how many complaints have been upheld against North Glasgow Housing Association in the last 5 years. It is for the SPSO to investigate complaints against Registered Social Landlords and either uphold or not uphold complaints.
