how we work
good practice
how to gather views on service quality
references and resources
Find information about
How we work
Related documents
Guide to How We Regulate
(17/11/2008)
Guide to how we regulate page more...
Governance Matters
(01/09/2008)
Governance Matters Report (PDF) more...
Performance Standards
(14/03/2008)
Performance Standards page more...
SECTION 5 FURTHER RESOURCES AND GUIDANCE
Summary of links to further external guidance
Policy and practice background
Good practice framework for tenant participation in Scotland
Guide to Successful Tenant Participation
Guiding Standard GS3.1 on responsiveness to service users
Housing Corporation Best Practice Bank
Local Government in Scotland Act 2003 - Best Value guidance
National Standards for Community Engagement
Research and consultation guidance
Scottish Executive Consultation Good Practice Guide
Scottish Parliament Participation Handbook
Storydialogue – People for Action
Utilisation focused evaluation
Ethical practice, quality assurance and Freedom of Information
Market Research Society Code of Conduct
Mental Health Research Network
Office of the Information Commissioner
Scottish Association of Black Researchers
Scottish Government – Freedom of Information
Statement of Ethical Practice for the British Sociological Association
